Roopon FAQ: Everything You Need to Know Before Joining

Roopon is an Australian subscription rewards club. Members pay a monthly fee starting from $19.99 for membership access: exclusive discounts from Australian partner brands, member tools (Subscription Tracker, Payday Allocator, Systemizer), and included FREE prize-draw entries per your plan while membership is active. Extra packages exist for specific campaigns.

Roopon is a registered Australian business. ABN: 89 656 278 830. Address: 172-178 Maroubra Road, Maroubra NSW 2035. Contact: support@roopon.com or +61 2 5500 1144. Verifiable on the Australian Business Register at abr.business.gov.au.

The most common questions about member prize draws (see /giveaways):

• Do I need to enter each week? FREE Included prize-draw entries apply per your plan and published campaign terms. Extra packages exist for specific campaigns. You are not automatically in every giveaway.
• When does the draw happen? Roopon runs prize draws on a set schedule. Draw results are announced publicly.
• Who can win? Any active paying member is eligible. Roopon employees and immediate family members cannot win.
• How is the winner selected? Winners are selected at random from the pool of active members.
• How do I get paid if I win? Winners receive cash - not vouchers or store credit. Payment details are arranged directly after the draw.
• Where can I see past winners? Winners are announced publicly at roopon.com/giveaways/winners.
• What are my odds of winning? This page does not state odds. Draw rules are on each campaign.
• Where do extra FREE entries apply? Extra FREE entries apply only to the draw named in that purchase. See that campaign’s terms.

What you're signing up for:

• How much does membership cost? Membership starts from $19.99/month. Check roopon.com/membership for current pricing and tier options.
• Is there a lock-in contract? No. Cancel anytime through your member dashboard. There are no exit fees.
• What happens to FREE my entries when I cancel? FREE Your draw entries require an active membership. Cancelling removes you from future draws.
• Can I pause my membership? Check your member dashboard for pause options. Contact support@roopon.com if you need assistance.
• Are there one-off membership packages? Yes - one-off packages are available in addition to the monthly subscription.
• Is Roopon available Australia-wide? Yes. Roopon is an online platform available to Australian residents nationwide.

Roopon is a registered Australian business (ABN: 89 656 278 830, verifiable on the ABR). Winners are announced publicly at roopon.com/giveaways/winners - you can verify that real people win regularly. The prize is cash. There is no payment required to claim a prize. Terms and conditions are published. This is the profile of a legitimate competition operator, not a scam. If you have specific concerns, contact support@roopon.com or +61 2 5500 1144.

What else is included:

• Partner discounts - exclusive rates from Australian partner brands across retail, online services, software, and lifestyle. Available in your member dashboard. Not public-facing rates.
• Subscription Tracker - helps you log and review all recurring charges and identify subscriptions to cut.
• Payday Allocator - helps you split income into categories (bills, savings, spending) on payday.
• Systemizer - goal and task planning tool for members working toward specific objectives.
• Member dashboard - central access to draw entry tracking, partner deals, referral links, and account management.
• Referral program - earn FREE bonus draw entries when friends join using your referral link. No cap on referrals.

The regulatory questions:

• What does membership include? Partner discounts, plus the FREE entries described in that campaign’s terms. This page does not say the draw is a trade promotion or that it is compliant.
• Are prize winnings taxable in Australia? Prize draw winnings are generally not taxable income for individuals in Australia. Consult your accountant for your specific situation.
• Is membership required to receive FREE draw entries? Yes. Roopon is a members-only club - FREE included entries apply while your membership is active. There is no public free-entry tier for non-members. Extra packages exist for specific campaigns.
• Where are the rules? On each campaign’s terms. This page does not state a permit.
• Can I get a refund? Contact support@roopon.com for billing queries. Cancellation stops future billing; prior months are not typically refundable.

Email: support@roopon.com. Phone: +61 2 5500 1144. Address: 172-178 Maroubra Road, Maroubra NSW 2035. ABN: 89 656 278 830.

For draw-related queries, check roopon.com/giveaways/winners first. For membership and billing, log into your member dashboard or contact support directly.